Operations

Shift Transit is able to leverage its years of experience managing large-scale mobility programs to help other systems, clients, and programs reach their full potential. We offer a robust team of operations experts who can help aggregate, analyze, and recommend critical action items and steps to help you achieve your vision for your mobility service or program.

Operations Consulting Partners

Our Services

Creating a Service Area

Analyze land use, census, and mode-share data to help determine the ideal Service Area for the launch of a new mobility service, as well as potential expansion opportunities post-launch.

Operational Optimization

Examine usage trends and historical trip data to improve the operational efficiency of a mobility service, including optimization of asset relocations for ideal supply/demand balance

Conduct feasibility studies for potential system expansion and/or reorganization strategic partnerships) to develop and grow mobility businesses.

Community Feedback

Create community engagement surveys to measure level of support for system expansion into new communities and neighborhoods.

WE-Cycle Case Study

In March 2019, Shift Transit was hired by the WE-Cycle bikeshare system in Aspen-Basalt, Colorado to conduct a system-wide performance analysis. The purpose of the study was three-fold:
  • Determine which stations had the most rebalancing challenges;
  • Determine which stations were the best candidates to expand in an attempt to reduce re-balancing pressures;
  • Determine which stations were in need of contraction to help reduce rebalancing pressures

Our consulting team conducted a comprehensive analysis examining ridership trends, rebalancing movements, an origin-destination analysis, and historical instances of full or empty stations. Using several analytics platforms, the team was able to quickly identify the stations best-suited for expansion or contraction. These particular stations were then isolated for a more detailed analysis.

Overall, the analysis produced several options for stations that we recommended expanding or contracting to help optimize and streamline system operations. Ultimately, the WE-Cycle team used the results of our analysis to order new station docks, re-organize existing dock placements, and shift under-performing stations to new locations.

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