Mechanic- Chicago Scooter Program

Reports to:
SHIFT Transit General Manager

Summary:
SHIFT Transit is a leader in North American urban mobility program development and operations. Through careful planning and collaboration with our clients in each city, we take pride in delivering an excellent experience to both our customers and our clients.

Shift Transit is looking for a skilled mechanic who can effectively repair scooters to support daily Chicago scooter operations. This individual, as a member of the operations team, will work closely with the General Manager.

The ideal candidate will have prior repair experience, familiarity with parts inventory procedures, and excellent communication skills. They must be able to demonstrate their ability to successfully repair scooters, document all repairs, and keep track of all parts used.

**Candidate must successfully pass mandatory DMV background check and participant in drug-free workplace program, in accordance to local government, in order to be considered**

Primary Responsibilities:

Responsible for the day-to-day scooter checks and repairs.
Deliver world-class customer experience to Chicago riders through behind-the-scenes maintenance. • Maintain and overhaul scooter systems as necessary
Repair any damage to scooters
Log all repairs and materials used during service
Maintain a clean/safe work area
Perform other duties as assigned
Ability to cross-train and work in all aspects of the program
Execution of POS systems, backend operational software inventory management and service department.
Ensure all contractual KPI’s are hit by overseeing daily operational tasks.
Vendor relationship building and management
Ensure program compliance with all SOPs, legal, contractual and safety requirements
Must be adaptable to an incredibly dynamic and fast-paced work environment.

Required Skills and Experience:

High School diploma or equivalent.
2 years of mechanic service experience
Demonstrated proficiency in common technological business tools such as smartphone and apps. • Highly effective communication skills, both verbal and written
Proven ability to manage multiple assignments and meet deadlines. Candidate is organized and systematic with managing their workload.
Must have a valid driver’s license.
Must have the ability to bend, stoop and stand for long periods of time.
Must be able to lift 75 pounds.

Additional Information:
All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish SHIFT Transit key performance indicators.

Employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, sexual orientation, national origin, veteran status, genetic information or disability.

Name

How many years of professional repair experience do you have?

How would you rate your ability to learn new technical and mechanical skills?

How would you describe your communication skills?

How would you describe your organizational skills?

How would you describe your ability to solve problems and face challenges at work?

Do you have a valid driver’s license?

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