Mechanic- Chicago Scooter Program

Reports to:
SHIFT Transit General Manager

SHIFT Transit is a leader in North American urban mobility program development and operations. Through careful  planning and collaboration with our clients in each city, we take pride in delivering an excellent experience to both our  customers and our clients. 

Shift Transit is looking for a skilled mechanic who can effectively repair scooters to support daily Chicago scooter operations. This individual, as a member of the operations team, will work closely with the General Manager. 

The ideal candidate will have prior repair experience, familiarity with parts inventory procedures, and excellent  communication skills. They must be able to demonstrate their ability to successfully repair scooters, document all repairs,  and keep track of all parts used. 

**Candidate must successfully pass mandatory DMV background check and participant in drug-free workplace program, in accordance  to local government, in order to be considered**

Primary Responsibilities:
  • Responsible for the day-to-day scooter checks and repairs.
  • Deliver world-class customer experience to Chicago riders through behind-the-scenes maintenance. Maintain and overhaul scooter systems as necessary
  • Repair any damage to scooters
  • Log all repairs and materials used during service
  • Maintain a clean/safe work area
  • Perform other duties as assigned
  • Ability to cross-train and work in all aspects of the program
  • Execution of POS systems, backend operational software inventory management and service department.
  • Ensure all contractual KPI’s are hit by overseeing daily operational tasks.
  • Vendor relationship building and management
  • Ensure program compliance with all SOPs, legal, contractual and safety requirements
  • Must be adaptable to an incredibly dynamic and fast-paced work environment.

Required Skills and Experience:

  • High School diploma or equivalent.
  • 2 years of mechanic service experience
  • Demonstrated proficiency in common technological business tools such as smartphone and apps. Highly effective communication skills, both verbal and written
  • Proven ability to manage multiple assignments and meet deadlines. Candidate is organized and systematic with managing their workload.
  • Must have a valid driver’s license.
  • Must have the ability to bend, stoop and stand for long periods of time.
  • Must be able to lift 75 pounds.

Additional Information: 
All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to  accomplish SHIFT Transit key performance indicators. 

Employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of  Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements. 

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, sexual orientation, national origin, veteran status, genetic information or disability.