Delivering vital transportation during COVID-19

April 27, 2020

Shift Transit Partners with Clients to Ensure Essential Mobility Services Remain Available for All.


With the emergence and spread of COVID-19, cities throughout the world have been forced into action to find ways for essential employees and health care workers to travel in ways that maintain physical distancing. As a result, a number of cities and citizens are are turning to bikeshare to make essential trips that avoid crowds.

At Shift Transit, we have partnered with a number of our bikeshare clients to ensure their systems remain open, providing a vital transportation for essential frontline workers, as well as city residents who wish to take a break from quarantining at home and get some exercise. Shift Transit has implemented a number of measures to ensure bikes remain safe and healthy to use, including:

  • Instituting enhanced cleaning protocols, including disinfecting bikes and stations with germ-killing disinfectant on an ongoing basis.
  • Outfitting frontline staff with personal-protective-equipment to ensure they and our customers aren’t at risk of spreading the disease

In addition, a number of our partners have instituted reduced or free memberships to essential workers to ensure they have a safe, reliable way to get where they need to go.

Bike Chattanooga

Located in Tennessee, Bike Chattanooga features 42 stations, 400 bikes. With ridership booming – the system experienced a 39% increase in usage year-over-year, Bike Chattanooga has become a transit staple in the city. Acknowledging the importance of this, Bike Chattanooga is offering free annual memberships to frontline employees. Healthcare, first-responder, and transit employees are all eligible for this benefit.

Additionally, Bike Chattanooga is supporting local businesses through its Community Business Spotlight program. In an effort to give back, Chattanoogans are invited to nominate local businesses whose employees are most deserving of a free annual membership.

MoGo Bike Share

Shift Transit has operated the 44 station, 480 bike MoGo Bike Share system since system launch. In response to COVID-19 , MoGo is offering its Monthly Pass for free.

Under current health guidelines, bike riding is a great way to exercise while maintaining a safe distance from others. To maintain physical distancing, users are asked to redeem their free Monthly Pass and to use the system through the Transit App.

Tugo Bike Share

Shift Transit has operated the Tugo Bike Share program since system inception. The service features 41 stations and 330 bikes and has expanded by 15% in the last two years.  In response to COVID-19 , Tugo Bike Share is offering a Free Monthly Pass to help support those who need access to transportation.

The Shift Transit team is also doing its part by disinfecting bikes and stations with germ-killing disinfectant. Here’s a look at how it’s done:

Shift Transit cleaning protocols