LEADERS IN SHARED MOBILITY

 

Shift Transit was created to provide best-in-class operations and management services for emerging mobility providers. Led by an executive team with decades of experience in overseeing globally recognized and renowned bikesharing and carsharing services, Shift Transit has unmatched expertise in managing small to large scale mobility services. Shift Transit’s ultimate mission is to provide its clients with exceptional service, allowing our clients to focus on building their businesses to scale and achieving sustainability.

 

How can we help you to achieve your operational goals? We would be happy to start to conversation. Get in touch!

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BIKESHARE

Making your vision a reality

Shift Transit got its start in the bikeshare industry and currently oversees bikeshare systems in Toronto, Detroit, Chattanooga, Tucson, and Ann Arbor. Across all locations, Shift Transit manages a fleet of 6,500+ bikes and more than 600 stations. In 2018 alone, customers in Shift Transit locations took more than 2.5 million trips.

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TURNKEY SOLUTIONS
Shift Transit offers bikeshare clients a unique one-stop shop solution with turnkey delivery, including bikes, stations, software, station citing and planning, marketing, PR, sponsorship procurement, and 24/7, 365 days/year system management.

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LEADING TECHNOLOGY
Shift Transit’s bikeshare systems feature software, hardware and bikes from PBSC Urban Solutions – the bike sharing company behind successful programs in Chicago, London, Boston, Columbus, and over 30 cities worldwide!

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EXPERIENCED MANAGEMENT
Shift’s CEO, Eddie Inlow, is the former COO of the country’s largest bikeshare company with systems in New York, Washington DC, Chicago, Boston and San Francisco. Eddie had direct oversight over the company’s operations and 600+ employees. In addition, Shift Transit’s Head of Business Development and Strategy, Josh Moskowitz, formerly oversaw the renowned Washington, DC region Capital Bikeshare system, the third-largest bikeshare system in the country. In sum, we know bikeshare.

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COLLABORATIVE SOLUTIONS
At Shift Transit, our primary motivator is enabling and ensuring client success. We are collaborators – from the time a bid is awarded, through program launch– working diligently to ensure we execute on the vision laid out by our clients.

OUR BIKESHARE PARTNERS

CARSHARE

Driving force for global leader in carsharing

Shift Transit currently manages fleet operations in Chicago and Austin for car2go, the world’s largest car sharing company. In total, Shift Transit oversees 700 smart and Mercedes vehicles that are available to rent by car2go members 24/7/365. Shift Transit’s suite of services for carshare clients include:

 

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SUCCESSFUL LAUNCH SUPPORT
In collaboration with members of the car2go team, Shift Transit helped support a successful, on-time rollout of 400 car2go vehicles on the streets of Chicago. Shift Transit’s responsibilities included installing vehicle hardware and software, fueling and cleaning vehicles, minor maintenance work and vehicle relocations. Shift was able to quickly build-out a storage and maintenance facility in the heart of Chicago, in which a significant amount of pre-launch vehicle work was performed.

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VEHICLE CLEANING, RELOCATIONS & MANAGEMENT
Leveraging its vast experience in the bikeshare world, Shift is applying its institutional knowledge and know-how to vehicle asset management. Shift is responsible for all vehicle cleanings, relocations and minor maintenance work, ensuring vehicles are safe, clean and reliable for car2go members. To date, Shift has maintained a fleet availability rate of 98%, one of the highest marks in North America.

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LOCAL MANAGEMENT ACUMEN
Shift has been able to provide exemplary service to its client in large part because our workforce is home-grown. 98% of Shift Transit’s employees reside in the City of Chicago, providing a wealth of on-the-ground knowledge to help support our operations and maximize usage opportunities for car2go members.

CARSHARE PARTNER
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OPERATIONS CONSULTING

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GOVERNMENT RELATIONS CONSULTING

Shift Transit can help mobility clients implement operational best practices for their services by drawing on our years of experience managing bikeshare and carshare programs. Shift Transit is able to offer the following consulting services to mobility clients:

Shift Transit has more than a decade of experience and a strong record of achievement working with various political officials, city stakeholders, and community groups to receive the necessary regulatory approvals to launch mobility programs. We can devise an entire GR strategy from end-to-end, including:

  • Analyze land use, census, and mode-share data to help determine the ideal Service Area for the launch of a new mobility service, as well as potential expansion opportunities post-launch
  • Examine usage trends and historical trip data to improve the operational efficiency of a mobility service, including optimization of asset relocations for ideal supply/demand balance
  • Conduct feasibility studies for potential system expansion and/or re-organization
  • Create community engagement surveys to measure level of support for system expansion into new communities and neighborhoods
  • Conduct stakeholder mapping analysis to determine the most important political, community, and mobility organizations necessary for support of mobility service
  • Coordinate and participate in meetings with relevant political and community stakeholders to help ensure comprehensive support for system launch
  • Craft all external collateral, including presentations and briefing documents, to help educate city and community groups about the benefits of the program
  • Spearhead drafting of operating terms and conditions with cities
  • Lead negotiations with government officials on behalf of client 
OPERATIONS CONSULTING CLIENTS
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OPERATIONS CONSULTING

Shift Transit can help mobility clients implement operational best practices for their services by drawing on our years of experience managing bikeshare and carshare programs. Shift Transit is able to offer the following consulting services to mobility clients:

  • Analyze land use, census, and mode-share data to help determine the ideal Service Area for the launch of a new mobility service, as well as potential expansion opportunities post-launch
  • Examine usage trends and historical trip data to improve the operational efficiency of a mobility service, including optimization of asset relocations for ideal supply/demand balance
  • Conduct feasibility studies for potential system expansion and/or re-organization
  • Create community engagement surveys to measure level of support for system expansion into new communities and neighborhoods
OPERATIONS CONSULTING CLIENTS
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GOVERNMENT RELATIONS CONSULTING

Shift Transit has more than a decade of experience and a strong record of achievement working with various political officials, city stakeholders,and community groups to receive the necessary regulatory approvals to launch mobility programs. We can devise an entire GR strategy from end-to-end, including:

  • Conduct stakeholder mapping analysis to determine the most important political, community, and mobility organizations necessary for support of mobility service
  • Coordinate and participate in meetings with relevant political and community stakeholders to help ensure comprehensive support for system launch
  • Craft all external collateral, including presentations and briefing documents, to help educate city and community groups about the benefits of the program
  • Spearhead drafting of operating terms and conditions with cities
  • Lead negotiations with government officials on behalf of client 

HOW CAN WE HELP YOU? LET’S START A CONVERSATION!

Get in Touch