In the midst of the COVD-19 pandemic, Shift was tasked with overseeing all operational aspects of Via’s Green Bay paratransit program, managing a fleet of Ford E-Series and Transit vans. Shift is responsible for all vehicle inspections, preventative maintenance, repair work, facility management, and program reports.
In August 2020, as a result of its operational excellence, Shift Transit expanded its responsibilities to include the city’s new microtransit program and will be responsible for all operational management of this additional service.